this place is absolutely amazing. the people treat you like family and the service has been stellar. they communicate with you of the status step by step and the owner is amazing ! he really cares about each customer that comes in and takes care his customers by facilitating the place with professional care and team work. you can see how he works with his guys. I recommend this place if you need collision repair. Thank you Jaime and team!!!!!!!!

  Tuve un accidente y la aseguradora no estaba cooperando y ellos me ayudaron en cuanto la aseguradora dio la aprobación me trabajaron en mi carro y en una semana ya lo tenia como nuevo recien salido del dealer. MAC AUTO COLLISION CENTER altamente recomendado los chicos en la oficina y los chicos afuera super honestos amables y eficientes.

  I was involved in a minor car collision last month and needed to have my car towed to a collision repair shop. The original shop I chose that was in-network with my insurance had horrible customer service from the start, so an acquaintance had recommended Mac Auto. I spoke to Jaime (owner) to explain my situation and confirm that they could actually service my car, and that they weren’t backlogged. He sent a tow truck to pick-up my car and when I finally arrived to their shop, I was greeted with friendly faces and was invited into a nice waiting area while they contacted Enterprise to come pick me up (my insurance had already arranged a reservation for me).

It took about an entire month (03 OCT to 03 NOV) for the entire process – insurance estimator, supplemental claim submission, ordering and receiving parts, and finally completing the repairs – but the ladies who staff their office never once made me feel like I was an inconvenience when I called to ask for status updates. When I got the call that my car was finally done and ready for pickup, I asked if I could check out the car before signing the insurance check over to them and signing any other papers. Jesus (manager) was extremely professional and accommodating – there were maybe a few paint chips that I asked to be filled in, which they did no hassle, no problem, and the ladies in the office made the check-out process SUPER easy and painless that it still almost feels too good to be true. You guys, they also detailed my car and polished the headlights – it’s a 10 year old car, still in pretty good condition, but they made it look NEW. Hopefully I won’t ever need their services again, but if I do get into another collision *knocks on wood,* this will be my go-to shop.