WHERE EXCELLENCE AND TRUST MEET

Discover the trusted workshop in Los Angeles for all makes and models. At Mac Auto Collision Center, we combine advanced technology and certified technicians to offer exceptional service. Here, your vehicle is treated with only original parts and the utmost care, ensuring a flawless repair job for all insurance claims. Trust us to restore not just your car, but your peace of mind.

Distinction Through Excellence: Our Certifications Speak

At Mac Auto Collision Center, each certification is a promise of quality, precision, and trust. Discover the unwavering commitment to excellence that sets us apart

HAPPY CUSTOMERS

At Mac Auto Collision Center, every repair is a kept promise of quality and care. From minor dings to major accidents, we turn concerns into smiles of relief and satisfaction. Our commitment goes beyond repair: it's about returning the joy and safety of driving to each customer.

  Do not do any business with this auto collision center. They run a tow scam around LA stating that they were dispatched by your auto maker and then charge triple the normal rate to keep your vehicle onsite if you do not use their services.

thumb Stefani M.
4/15/2024

  They did an awesome job on repairing my nissan rogue December last year, and it looks as good as new. Jaime is very professional and goes above and beyond as well as the rest of the staff. They are very helpful every step of the way. I always come back to them if my car needs service, and I recommend their service anytime. Keep up the excellent work!

thumb Michael D.
9/14/2023

  AVOID AT ALL COSTS!!!! This place is run by a bunch of liars/crooks and they run a towing scam here around Central LA.

I was involved in a car accident 5/29/24 and a tow truck showed up out of nowhere claiming that he was sent from the city… I of course didn’t think much of it because how else would they have known about my accident that had just happened minutes prior?? I also didn’t know of any auto body shops around here and agreed for this tow truck to take me to MAC after he insisted that they are “Lexus certified”. Jaime (the owner) then kept pushing back to rack up the amount of days that my car was “stored” there claiming that they are still waiting for a USAA adjuster to come out and evaluate my car. Mind you, this was never supposed to be the case because USAA agreed to my lawyer that they would just reimburse my auto insurance (Mercury) for all damages and a Mercury adjuster saw my car the day after my accident. I then came to find out that these towing scams are a common thing here in LA and tow trucks drive around with police radios ready to target those in an accident….

Fast forward to yesterday (2 WEEKS LATER), and I discovered that this shop is not even certified with USAA nor Mercury which is important because it’s the only way for me to have any kind of reassurance that my car will be fixed correctly. And if any issues arise later, they will fix it again for free (like having a warranty). Yet they kept telling me, my lawyer, and my dad that they are. I then of course wanted to move my car to a certified shop and Jaime quoted my dad a storage fee of $250/day initially. Jaime then denied such quote and said that they usually charge $200/day (which is still absurdly high) to me and my lawyer. He then tacked on a bullshit cleaning fee of $150 for my cars “radiator fluid leaking” onto the concrete outside of their shop + a “towing fee” of $450 which doesn’t even make sense if the tow truck was truly sent from the city. So clearly they’re working together on this scam. After further negotiation/calling him out/& threatening to call the police, we got Jaime to come down to $150/day in storage fees and to waive the towing fee. He then of course said he only takes cash or cashiers check… so i had to arrange for a new shop to send a tow truck to meet me at MAC with $2250 CASH (only took $2200).

Luckily, i will get reimbursed by my insurance, but this has all pushed back the repairs on my car and has really just been a huge inconvenience and stressful beyond words. Moral of the story, trust no one and this place is trash.

thumb Christine L.
6/12/2024

Your Trust, Our Greatest Satisfaction

Every restored vehicle is a story of shared satisfaction. Here, you don’t just repair your car; you regain your peace of mind.

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